Is shipping discreet?
- Yes, all of our packages are shipped in a plain brown box and our business name is not on the shipping label as well.
Is billing discreet?
- Yes, our company name will appear as a tech company on statements.
Do you send physical mail flyers/brochures?
- No, and we never will. We only send emails to those who subscribe to notify about current sale events.
Do you ship internationally?
- We currently ship internationally to select countries. Canada, UK, Mexico being a few. Please proceed to checkout to determine if we ship to your country. Please Note: Customer is responsible for any custom fees & import taxes.
Do you ship on the same day an order is placed?
- Yes, most orders will be shipped if ordered by 1:00pm eastern time depending on order volume. We ship from Mon-Friday and most Saturdays.
Which shipping services do you use?
- We use UPS and USPS as shipping carriers. We offer First Class, Expedited, Priority and Next Day Services.
Where do you ship from?
- We ship from either our New Jersey or Michigan location.
Do you take returns or exchanges?
- We can not take any returns or do any exchanges to ensure 100% confidence that customers are receiving brand new and safe toys. Feel free to contact us before ordering if you have any doubts or questions about an interested product.
Are your products safe to use?
- With the sex toy industry being unregulated, there are many cheap and unsafe toys on the market. We take pride in only selling products from some of the most respected and reputable brands in the industry. Over 95% of the products we sell are made of either body safe silicone, ABS, or glass. The rest of the products are made of TPE, while still considered body safe it is made of a porous material which could develop mold over a period of time.
Can you recommend a product for me?
- Absolutely, we have a wide range of expertise. You can contact us 24/7 on our live chat.